Privacy Policy

General

We recognise that it is important for you to know how we deal with your personal and financial information. The Dragon Investment Group appreciates that you may be concerned about your privacy and about the confidentiality and security of information we may gain about you on-line. The Dragon Investment Group is committed to keeping that information secure.

We collect only information that is absolutely necessary to deliver the best possible service to you and to enhance the web site.

The information we collect about you will depend on how you use the facilities offered by this web site. For example, if you visit the web site as a registered client to browse or download information, once logged into our system we will record the date and time of your activities, the information viewed and/or downloaded. If you enter information in the process of completion of an on-line application form, the information will be collected by us if you submit that on-line application to us. In other words, if you log out prior to submitting your application, any information which you had entered would be automatically deleted. During browsing of our public pages where you are not logged into the clients only section we keep no individual information.

In collecting and handling your personal information, The Dragon Investment Group complies with the relevant provisions of the Privacy Act 1988.

Whenever we engage other organisations to provide support services to us, The Dragon Investment Group will require them to conform to our privacy standards and to allow us to audit them for compliance with those standards.

Use of "cookies"

The Dragon Investment Group uses "cookies" to improve and personalise the information and services we provide and for security reasons. A "cookie" is a small-text file that is transferred to your computer hard-drive by a web page service that enables us to instantly recognise you and your preferences. Most web browsers are initially set to accept "cookies". However, you can choose if and how a cookie is accepted by configuring your browser accordingly.

Use of Personal Information

If you are a client, the personal information collected about you (including information collected by cookies) by us is used for the purpose of establishing, administering, operating and maintaining your account with us. In addition, sometimes we will use personal information to create a CHESS Holder Identification Number (H.I.N.). If we do not collect this information from you we will not be able to provide you with our products and services. In maintaining your account with us we may have cause to disclose your personal information to those organisations who are involved with providing, managing or administering our product such as:

• The Dragon Investment Group employees, legal advisers, auditors or other consultants
• Third party suppliers, printers and posting services
• Loyalty and affinity programme partners (eg ICAA, Amex Gold Card)
• Other financial institutions linked with your dealings with us (eg Margin Lenders)
• Your representatives including your legal advisers (at your request in writing)
• Linked companies involved in maintaining, reviewing and developing our business systems, procedures and infrastructure including testing or upgrading our computer system
• Where required by law or any Stock Exchange, regulator, ASX, SCH or the issuer of securities in the investment account
• Debit collecting agencies and payment system operators to help us maintain your account
• If you consent where a third party has access to your personal information in circumstances listed above, we have entered into a confidentiality agreement with that third party whereby they have agreed that your personal information is used solely for the purpose specified in the agreement.

You authorise us to provide necessary information to our agents and contractors who provide services to The Dragon Investment Group in connection with the provision of the services which you have sought from us.

Your access to your information

If at any time you wish to know exactly what information we are holding about you that you have given us, you may send us a letter requesting such information. The letter must have an original signature for verification purposes and consequently we will not accept a faxed request. If at any time you wish to change the information we hold on you, please call us and we will inform you of the correct procedures required by Law to affect these changes.